Literacy Facilitator/Support Worker, Intensive Support Service

• Permanent, Full-time (40 hours per week)
• Service operates, Monday – Friday 8:00am to 4:00pm.
• Position is based from either our Ōtāhuhu or New Lynn service, with the work happening across both sites
• Pay Equity: $25.00ph - $31.50ph (depending on qualification held and its equivalence to the Certificate in Health and Wellbeing L4)

Ember values our employees - they are our secret sauce and we are committed to doing the best we can do for our kaimahi. We believe our people’s abilities, knowledge and experience are irreplaceable. To support this, we offer a higher hourly rate, above the current statutory requirement, for employees who are covered by the Pay Equity Settlement Agreement.

Ember Korowai Takitini | Nga Matapono 

Ember Korowai Takitini blends professional expertise and lived experience to offer a range of services and supports for anyone with mental health, addiction or intellectual disability needs

At Ember we support people to live the lives they choose and we challenge the systems that hold them back.

We desire a society that better understands and responds to mental distress, addiction and intellectual disability

Ember:

• Offers additional leave – Recreation days, study leave
• Provides a comprehensive Health & Wellbeing programme, including health checks, flu vaccinations and Employee Assistance Programme (EAP) and more
• Provides training opportunities for upskilling, personal & professional development, and career progression.

The Service | Ko Te Whare O ISS 

ISS provides tailored, person-centred support for whaiora with high and complex needs, particularly those with intellectual disabilities and forensic mental health backgrounds.

ISS focuses on enhancing clients' quality of life through structured day programmes that develop life skills, foster community participation, and promote independence.
Support Workers collaborate with clients to set and achieve personal goals, employing behavioural interventions and strength-based approaches to facilitate reintegration into the community.

We work in partnership with residential services to provide an all-encompassing array of supportive services to facilitate the client on their pathway to rehabilitation.

Role | Nga mahi

As a Literacy Facilitator/Support Worker, you will primarily be responsible for developing content, activities, and resources that are tailored to the individual needs of clients, as well as facilitating programmes that support and empower our whaiora to build skills in a wide range of literacies—including reading and writing, numerical literacy, and financial literacy

You will on occasion also support with delivering programs that build general life skills and day services, combining client-centred goals with behavioural interventions to provide clients with a sense of identity and self-confidence, and the practical skills needed to lead successful lives within the community of their choice. Responsibilities include:

• Facilitating the development of a range of skills that promote community participation and successful entry to the mainstream labour market

• Identifying needs, setting goals, providing support, role-modelling, and coaching, with a focus in particular on assessing needs, setting goals, and facilitating the growth of literacy and numeracy skills

• Facilitating the design, delivery, and evaluation of literacy programmes, including building content, activities, and resources that meet whaiora’s needs

• Providing or coordinating one-on-one and/or group support and training that assists an individual with high and complex needs to develop interpersonal and pre-vocational skills that improves their quality of life and enables them to live within their community of choice

• Being comfortable with work activities that are of a physical nature and may involve active participation in sports and restrains of clients.

You will | Nga Pukenga 

• Have or be working towards a New Zealand Certificate in Health and Wellbeing Level 4 or equivalent

• Have a New Zealand Certificate in Adult Literacy and Numeracy, or a similar relevant qualification, or experience in a related relevant field

• Hold a Full NZ Drivers Licence

• Have a valid/current work visa, residency, or citizenship

• Have experience working with intellectual disability and complex behaviours.

• Have exceptional written and verbal communication skills, with the ability to relate, adapt to and engage a wide spectrum of people with diverse backgrounds, ages, intellectual abilities, and cultures.

• Have a passion for walking along side those in need, supporting on-going goals on the pathway to recovery.

When applying please have | Kia Whakauru 

• Up to date CV prepared
• Cover Letter detailing"
  • Why you’re interested in the role?
  • What skills, competencies and experience, particularly with adult literacy education, that you would bring to the role?

“He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata.”

What is the most important thing in the world? It is people, it is people, it is people.

Ember is an equal opportunity employer. We welcome and embrace diversity and inclusion in the workplace and are committed to providing a safe and supportive environment for all. We particularly welcome applications from our Māori, Pacific and Rainbow communities.

We will interview candidates as applications come through rather than waiting until the advertisement closes. The vacancy may be filled earlier if a suitable candidate is identified.